Dear all. I was doing a demo to a client by ordering the Standard laptop from the Service catalog. The request was raised. But then there was a question: If the request is fulfilled, where is the Asset that is allocated to the user/ requested for...
Hello, I am trying to research whether or not Service Now allows the use of barcode scanners, I am seeing that you can do this with your mobile device through the mobile app which is neat. But I am more interested in the desktop version's compatibili...
@Ankur Bawiskar @Community Alums @Maik Skoddow or anyone please provide your suggestion list tables that have a potential for clean up of old records such as non-essential tables outside of regular task table records on all scopes
Hi What are the recommended approach to populate ALM tables for a post- asset management of "Laptops" and "Mobile devices" pls? - I would like to see them organized under model category "Laptop" and "Mobile devices-HW" however, in order to create ...
Hello I need redirect solution after submit form and it will redirect to sp portal from widget. Thank You!!
We were having this issue for a long time, but it was not happening on every asset record. Reports were on the lines of the value did not change (when done through a Catalog item form) or after saving the name changes back to either the previous nam...
In table level i have field. Field name is Area this is choice field .For example Area is gas station selected . in table level it showing I want to populate the this values into values into order guidebut here showing empty .please see the below sc...
Hello,My company is trying to utilize the SGC for Workspace one UAM to bring in our inventory of mobile devices and hand scanning computers and have found that the IP Address information is not coming in. We can see the mapping in the data loader, bu...
How can i find out or calculate how long the the Asset state is "In stock" from alm_asset table.
Hello. I'm migrating CMDB from an external source and need to move a value into an HTML-type field. The issue is that the source data becomes to plain text (from HTML) once I export it in .csv, and then I have special commands in the middle of the da...
"Hi, I need help with a report in ServiceNow. I have a Standard Laptop field (true/false) in the product model table. When this field is true, I want the report to display all assets related to those models. However, the condition isn't working as ex...
Hi, I'm looking for a way to stop inserts to alm_hardware table if the related CI is virtual. I tried to do that via a business rule that already does the same for locations other than the pilot locations for our project (that works fine):Unfortunate...
Hi team, please anyone help when stockrule triggers OOB notification is going to associated Stockroom managers, my requirement is it should go to its "Assigment group" (Stocroom manager's Assignment group)in cc as well. please anyone help
Hello All,While implementing HAM Pro, do we get lifecycle data for consumables e.g. hard drives, adapters, etc?\\Thanks in advance, Regards,Mahesh
Hello All,We have "source request "UI action button on catalog task(sc_task) which looks for parent as (sc_request),and set source and received checkboxes to true once we source the asset from stock.(Catalog task will be under sc_request)Same butto...
