How to store network hardware license cost?

Robert _ysakows
Tera Contributor

‎07-25-2024 04:01 AM

All,

 

I am seeking advice for storing license cost for our network assets.

Scenario: we have legacy data which needs to be imported to ServiceNow instance. These are lease contracts for network equipment, so we need to create the lease contracts, create all the assets (and models) and link these to the contracts. Among those assets we also have software license which is required for the network equipment to function properly and it's also leased. The question is how do we store and track this info within the same contract. We use HAM Pro but for software we use Flexera, not SAM and have zero experience in SAM space.

Not sure how to tackle that, any suggestions welcome.

 

thanks,

Rob

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Ashok Sasidhara
Tera Sage
Tera Sage

‎07-26-2024 12:18 AM

Create software model records for these in the software model (cmdb_software_product_model) table. Then create software license records in the software license (alm_license) table. While creating software license, make sure to select the correct software model in the 'Model' field to ensure that the license is linked to the software model. The 'Cost' field of software license can be used to track the license cost (The cost can also be entered in software model record which will auto-populate the cost of software license and you can override this in the license record if required).  You can create contract records in the contracts (ast_contract) table and link the software licenses to the contracts using 'Assets covered' related list.

Note: Software Model and Software License tables are available even if you don't use SAM.

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