List report for which Hardware Assets were assigned to users in a given timeframe

TraceyF
Tera Contributor

We have the HAM module and are less than two months post ServiceNow implementation. We do not have a SN Developer on staff yet, I am the Hardware Asset Manager.

I am looking to either find or create a list report that will show me which hardware assets have been assigned out within a given timeframe. So far, all I have found are responses that require admin access which I do not have.

The columns I need are Asset Tag, Serial Number, Model, Assigned To, and Updated

 

But I only want data for when the Assigned To was changed. So far, I've only been able to see what ANY update was made which doesn't help me.

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @TraceyF ,

 To create reports you dont require admin access, you can do the stuff if you have these roles: itil, asset, report_user

 Follow below steps to create report.

  1. Navigate to Reports >  Create New.
  2. Select the table name as Asset.
  3. RunjayPatel_0-1734165256855.png

     

  4. Add the filter condition mentioned in screenshort.
  5. Configure the column which you want in your report
  6. RunjayPatel_1-1734165325590.png

     

 

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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View solution in original post

4 REPLIES 4

Runjay Patel
Giga Sage

Hi @TraceyF ,

 To create reports you dont require admin access, you can do the stuff if you have these roles: itil, asset, report_user

 Follow below steps to create report.

  1. Navigate to Reports >  Create New.
  2. Select the table name as Asset.
  3. RunjayPatel_0-1734165256855.png

     

  4. Add the filter condition mentioned in screenshort.
  5. Configure the column which you want in your report
  6. RunjayPatel_1-1734165325590.png

     

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

 

TraceyF
Tera Contributor

TraceyF_0-1734362895818.png

I don't seem to have the "between" option.

TraceyF
Tera Contributor

Weird, I don't seem to have the "Between" function. 

 

TraceyF_0-1734363032686.png

 

Because the field is Assigned to (not Assigned). The operator will change based on the field. If the field refers to a date, you will see the operator 'between.'