Metric group SAM error

[Asmita7]

Hello Team,

I am getting this error when I select SAM group on alm_license form:

Metric group "SAP" and license metric "named users" can only be used for SAP Named User software models. Please review the selected software model to ensure that the publisher is SAP and product is "Named users".

Please suggest how to resolve this error.

[Amarjeet Pal]

Hello @Asmita7 ,

The error message "Metric group 'SAP' and license metric 'named users' can only be used for SAP Named User software models. Please review the selected software model to ensure that the publisher is SAP and product is 'Named users'" indicates that there is a mismatch between the selected software model and the license metric group.

In this case, it seems like you have selected the SAM group on the alm_license form, but the software model associated with this license does not match the criteria required by the "SAP" metric group and "named users" license metric.

To resolve this issue, you should review the selected software model to ensure that its publisher is SAP and its product is "Named users". If necessary, you may need to update or change the software model associated with this license in order to use the "SAP" metric group and "named users" license metric.

Thanks

Amarjeet Pal

[Ashok Sasidhara]

If the software model which you select in the 'Model' field of alm_license has Manufacturer=SAP and License type=Per named user, then ideally this error should not occur for the record which you are trying to create.

If the mentioned solution works for you, please click helpful and accept solution to close the thread.