Need Assistance with the Advance shipment Notification use case

[Kaustubh Chaphe]

Hello,

I am new to Hardware Asset Management , can anyone guide me with any one appropriate use case of Advanced Shipment Notification ? Much appreciated for your answer.

Thanks,

Kaustubh

[Amarjeet Pal · Accepted solution]

Hello @Kaustubh Chaphe ,

IMPORTANT! Use of this feature requires installation of the Hardware Asset Management (HAM) application.

Advanced Shipment Notification (ASN) enables you to automate and create asset records while your assets are in transit from the vendor.

When you place an order, you provide your vendor with a standard template that they fill out and return. You then upload the template to your system to create your asset records in advance of receiving them.

You can streamline the process of importing vendor-provided asset information into HAM (prior to receiving your shipment) using a Microsoft Excel template. 

ServiceNow provides a standard template for import of the vendor-shipped asset records. This template is available as part of the Advanced Shipment Notifications feature. 
Step 1 : Download template
Step 2 : Provide template to vendor

Step 3 : Vendor returns template

Once the template is returned, you can upload it to your ServiceNow instance. Your asset records are created in ServiceNow prior to physical receipt. 
I have provided you detail information of ASN . Please hit Helpful and mark correct answer
Thanks ,
Amarjeet Pal

 

[Ashok Sasidhara]

Advanced shipment notification is used to automate and create asset records when the assets are in transit from vendor to customer.  The purpose of this is to provide details that can help customers track their incoming inventory, and improve inventory accuracy.

Following URL has more details on this:

https://docs.servicenow.com/en-US/bundle/utah-it-asset-management/page/product/hardware-asset-manage...

[Amarjeet Pal · Accepted solution]

Hello @Kaustubh Chaphe ,

IMPORTANT! Use of this feature requires installation of the Hardware Asset Management (HAM) application.

Advanced Shipment Notification (ASN) enables you to automate and create asset records while your assets are in transit from the vendor.

When you place an order, you provide your vendor with a standard template that they fill out and return. You then upload the template to your system to create your asset records in advance of receiving them.

You can streamline the process of importing vendor-provided asset information into HAM (prior to receiving your shipment) using a Microsoft Excel template. 

ServiceNow provides a standard template for import of the vendor-shipped asset records. This template is available as part of the Advanced Shipment Notifications feature. 
Step 1 : Download template
Step 2 : Provide template to vendor

Step 3 : Vendor returns template

Once the template is returned, you can upload it to your ServiceNow instance. Your asset records are created in ServiceNow prior to physical receipt. 
I have provided you detail information of ASN . Please hit Helpful and mark correct answer
Thanks ,
Amarjeet Pal

 

[Kaustubh Chaphe]

Hello Amarjeet,

Thanks for the information.

Additionally, can you please provide the other use case than the vendor ?

Thanks,

Kaustubh

[Amarjeet Pal · Accepted solution]

Another use case , and I feel this can be a best use case for this functionality . Let's say if you have a new customer to onboard into ServiceNow with their assets, this can be very helpful approach. Hope I was able to help you.

Thanks,
Amarjeet Pal