normalization in hardware asset management xanadu

[craigsnowadmin2]

Does normalization using  content service portal only normalize four fields or can it be extended to other fields like operating system , versions and also can we specify what should be the manufacture name after normalization .  

[Satishkumar B]

@craigsnowadmin2 The standard normalization in ServiceNow covers four fields.

https://docs.servicenow.com/bundle/xanadu-it-asset-management/page/product/hardware-asset-management...

https://docs.servicenow.com/bundle/xanadu-it-asset-management/page/product/hardware-asset-management...

……………………………………………………………………………………………………

Please Mark it helpful 👍and Accept Solution✔️!! If this helps you!!