Hi everyone,
I am working on a service operation workspace, and I need to create an icon for one of the fields that will display a list of records opened by the client.
I know that I can use the decoration field and add the following to the field:
Implemented as: UX Client Action
Specify client action:?
Now, here's where I need your help—nothing available OOB (out-of-the-box) is helping me.
I need to create something similar to "Reference Search Requested" but for the incident table. I need to pass a query and also ensure that the selected record doesn't populate the field.
When I create a new action, meaning I copy what's already available, it doesn't work for me. And when I use an existing one and change the Payload Map to set the table name to "incident," I still can't pass the query and cannot prevent the record from being inserted into the field.
I'd really appreciate your help!
