Requested for in Reclaim Asset

[Rairai31]

Hello,

I have a requirement to show the inactive users on the Requested for of the Reclaim Asset catalog item.

I already removed the script on the reference qualifier but still, inactive users are not available to select. Is there a way inactive users can be displayed on the selection? Thank you.

[Rairai31]

I have found this article helpful to my requirement. 
https://www.servicenow.com/community/itsm-forum/show-inactive-users-records-in-catalog/td-p/646183/p...

Thank you very much all for your assistance. I really appreciate it!

[Mark Manders]

So the solution was indeed in the Query Business Rule?

[Rairai31]

Yes. We have disabled the OOB Business Rule (user query) and created a new BR.

Thank you very much @Mark Manders. Your response helps a lot! I really appreciate it.