Source Request items catalog task origin in HAM

[Deepika54]

Hello experts,

In HAM module, a catalog task gets created with the short description 'Source Request Items' when a hardware catalog item is submitted. Does anyone know from where the catalog task is created like from which server side script. Kindly help

[Tanushree Maiti · Accepted solution]

Hi @Deepika54 

Check : https://www.servicenow.com/community/ham-forum/in-ham-doing-source-request-of-catalog-task/m-p/32011...

https://www.youtube.com/watch?v=e1bcXPtO6zI

https://www.servicenow.com/community/ham-forum/in-custom-catalog-item-sourcing-task-not-created/m-p/...