Source Request items catalog task origin in HAM

Deepika54
Tera Contributor

Hello experts,

 

In HAM module, a catalog task gets created with the short description 'Source Request Items' when a hardware catalog item is submitted. Does anyone know from where the catalog task is created like from which server side script. Kindly help

Deepika54_0-1782834050269.png

 

1 ACCEPTED SOLUTION

Tanushree Maiti
Tera Patron

Hi @Deepika54 

 

Check : https://www.servicenow.com/community/ham-forum/in-ham-doing-source-request-of-catalog-task/m-p/32011...

https://www.youtube.com/watch?v=e1bcXPtO6zI

https://www.servicenow.com/community/ham-forum/in-custom-catalog-item-sourcing-task-not-created/m-p/...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

In a previous video, you learned how to quickly create a Hardware Catalog item and request it. This video will guide you through using Source Request to fulfill the request efficiently.
1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @Deepika54 

 

Check : https://www.servicenow.com/community/ham-forum/in-ham-doing-source-request-of-catalog-task/m-p/32011...

https://www.youtube.com/watch?v=e1bcXPtO6zI

https://www.servicenow.com/community/ham-forum/in-custom-catalog-item-sourcing-task-not-created/m-p/...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
In a previous video, you learned how to quickly create a Hardware Catalog item and request it. This video will guide you through using Source Request to fulfill the request efficiently.