Task approval/reassignement email notification
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07-09-2025 01:13 PM
Hey Everyone below is my requirement and im using the scheduled job (attached below code) created 3 event and notification for it. I need some guidance can anyone please look at the solution as its not working on my side
HIGHLY APPRECIATED
Approval Task Automation
Automatic Reassignment:
If a Cost Center leader does not approve/reject within 3 business days, the system must:
Reassign the task to the next-level approver (if one exists), or
Reassign to another eligible leader (if the original leader is on leave).
If no action is taken after 3 days at the highest approval level, the task must be automatically cancelled.
Leave Handling:
The system must exclude leaders on leave from approval assignments.
Requirement 3: Email Notifications
CC "Requested For" Person:
All approval request emails and reminder emails sent to approvers must carbon copy (CC) the "Requested For" user listed in the ticket.
Key Constraints:
Timeframe: 3 business days for reassignment/cancellation.
Hierarchy: Must follow approval chain logic.
Notifications: Must include CC functionality for transparency.
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07-09-2025 01:15 PM