Trying to follow the refresh an asset flow in HAM Pro and getting stuck on the below. Not sure what its waiting for.Screenshot below of flow context waiting on step 6. We closed the "Prepare and stage asset for deployment" ASTASK, but that is not tri...
Does anyone know of good documentation or a good webinar covering the differences in functionality before and after setting the sn_hamp.migrate_hamaudit system property to true? I understand that it audits to different tables, but I want to understan...
Hello there!Need your input on a requirement mentioned below. Please go through it and let me know if you have an idea to achieve it. Thank you in advance!!We're trying to retrieve asset data of a user and send a notification to that user with asset ...
Hi All,In Rest Step of data stream, I used Base Url(coming from connection alias) and Resource path to form a request url but in the output it is coming https://graph.microsoft.com/%0D%0A%0D%0A%0D%0A%0D%0Abeta//deviceManagement/managedDevices
Hi everyone, I need some help understanding and implementing a specific requirement related to hardware assets and CI creation. Our requirement is that when we receive hardware from a Purchase Order, the system should create only the hardware asset r...
Hello! I am testing out the Hardware Inventory Stock Order catalog item. I submitted a test order and it skipped approvals (since we haven't configured the flow to have any approvals yet). But now the flow is stuck in the flow at step 2, waiting for ...
We recently uninstalled the Hardware Asset Management (HAM) plugin in our ServiceNow instance. Prior to uninstalling, there were system properties controlling the mandatory behavior of the Asset Action field during Incident resolution.After uninstall...
how to create chart report with clickable in servucenow workspace ui builder I have report created but when I click the report it should take me to the records in workspsce But the record is not available in workspace it's a custom please help how ca...
Hi All,One of CI's (IP Router) 'Install status' has been updated to retired but this is not updating the Asset's state.I have checked following things but could not able to identify the issue, can some one please provide the solution. 1. No code chan...
Hello Community! I have a customer with a somewhat unique requirement: they order all of their hardware from one vendor. The vendor supplies a running list of all orders (set up as a scheduled import), including device type, serial number and asset t...
what is the Difference between HAM and Ham Pro in ServiceNow. what is the advantage of implementing HAM Pro ....
We have recently started managing consumable-type assets.However, I’m not sure how to handle the assignment history.For example: on date xx I assigned a consumable asset to user A; on date yy I assign another asset of the same model to the same user....
Is it possible to use a handheld scanner to do an asset audit in HAMPro? (Zebra, etc)
Hi. I have a lot of assets need to be moved to another model category 'P' from 'C' to make asset can be used in HAM. So I've found an alternative that using parent model category,I'm considering to specify model category 'P' as parent of model catego...
Hi all, My scenario is not about procuring a laptop (asset in general) asked via catalog item by some internal users.Differently my scenario involves the massive import of assets and then the management of the shipment of the single asset to the exte...