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Resolved! Hash Value uses on the core company records

Hi  On the core company table after enabling the data normalization plugin a new field called Hash is created. This field holds the unique value realated to each company record. Now I would like to know what are areas where this Hash value would be u...

Sagar Rd by Tera Contributor
  • 599 Views
  • 2 replies
  • 2 helpfuls

some field in alm_asset table is read only

Hello all , I have in some forms fields is read only But in another forms it is not read only would you please help me with that I want all the fields is updatablekind regards

asset.PNG asset1.PNG

Resolved! Asset Management - Depreciation

Hi all, Can you please provide a simple and basic use-case to explain the Depreciation functionality showing how all the related fields are involved (in the attachment)?  Many thanks,Tommaso

Tommaso2 by Tera Expert
  • 1050 Views
  • 6 replies
  • 4 helpfuls

HAM Pro

What are the requirements for HAM Pro? 

AnanyaT by Tera Contributor
  • 470 Views
  • 4 replies
  • 0 helpfuls

How does ITAM Licensing work?

Hi Everyone,I understand that the licensing of ITAM is charged for the use of ITAM applications, be it HAM or SAM (Reference). But I have been wondering how does the licensing for ITAM works in terms of how many user accounts (fulfillers?) I am entit...

When should an Asset create a CI

Hi, I initially learnt to create CIs once they become operational (deployed) to track them.It makes sense in things like laptops. Once ordered and stays in a stockroom and not yet operational, do not create CI yet. But once it is assinged to an user ...

Resolved! Enter Asset Tag and Serial Number when receiving pre-created assets

How can I populate the 'Asset Tag' and 'Serial Number' fields when I'm receiving an asset, if that asset was already created?After the PO is ordered, the 'Create hardware assets prior to delivery' action is called to create the shell assets. (We're n...

Ryan S by Kilo Sage
  • 978 Views
  • 3 replies
  • 5 helpfuls

Hardware Model maintenance active = false

good day and sorry if this question has been asked, I did try to search.  I am looking for how/when does a hardware model's active flag go from true to false.   I am trying to clean up the widgets on the dashboards and EOL within our lower environmen...

Hardware asset provisioning for new joiners

Hi all,Looking for some advice on how you manage your asset provisioning for new joiners.We currently have HAM Pro but not HR Service Desk.At the moment, we are using Service Catalog Items for HR to complete when there is a new starter.  This generat...