Hi team, We have an OOB UI Action. We need to convert the UI Action so that when someone clicks on the button, it should show a pop up message saying 'Are you sure you want to cancel' with yes or no. if yes is selected, it should perform the activity...
We are using Pallets to transfer multiple Assets within a Transfer Order (TO), sometimes hundreds of Assets on a Pallet. Processing the Pallet through the TO is much quicker than creating hundreds of Transfer Order Lines to add hundreds of Assets in...
Has anyone successfully used the out-of-the-box purchase order receiving feature in the Now Agent App on the Zurich release?I’ve tested this across multiple instances, but it doesn’t seem to be working as expected. Looking to understand if others hav...
Hi all, How the OOB process of hardware asset shipment works? The goal is to manage the shipment of a laptop until it is delivered. Many thanks
In now agent app when I try to receive a purchase order line item, after submitting the asset details (serial number and asset tag) it throwing an error "Something went wrong". The user has procurement_user role.
Does Anyone Know How to Make Asset Tags Searchable in ServiceNow Global Search
i have created a html variable(and i have defined the anchor tag in script include) and its a clickable link it's working fine in native but in workspace its showing entire anchor tag .And i see the issue only in stage instance .In the dev,qa,uat its...
All. I have not been able to find much about this and how to get it changed. I am guessing there is a behind the scenes script potentially setting this short description. We have a Hardware catalog Item that is showing an inaccurate short descriptio...
This question relates to Hardware Asset Management and ITSM Mobile Agent app (specifically the Asset put away feature under Asset). When inserting a drop-off location (e.g. 01 - 001 ) a error message appears "The drop off location format is invalid"...
I want to create asset attestation for assets and their contracts, by default the condition is getting set for sys_user table while creating any attestation. Is this a defect ?
Hello, I understand that by default the Prepare task is auto generated two days before the start day in the loaner order request workflow, but I'd like to be able to start the task sooner. I've been told to modify the Number of days required for prep...
We're currently deploying ServiceNow in a large organization. It seems as if the asset refresh process works very well for laptops and PCs, but there's very little information about refreshing a server or network equipment. Our mandate is "out of t...
I just completed an import set that maps new assets in ServiceNow and I want the asset tags (part of the import) to be searchable in the global search, so that when deploying the agents can scan the barcode to bring up the asset, change the status + ...
So not sure if this is the right place to ask this, but reviewing the many posts on Community and elsewhere regarding currency. I've implemented multiple currencies on our platform and understand the nuances. There is one thing eluding me however. ...
<p><strong>Subject:</strong> Filtering Case History to Show Only Selected Field Changes in Workspace</p> <p>Hi Team,</p> <p>I am working on Case History in Workspace, and currently, the history is reflecting changes for all fields.</p> <p>The issu...