Using ITAM need to Create Workspace

[TuN]

Hi everyone!

I'm new to ServiceNow and have a few questions. Do I need to create a workspace to use ITAM? I have a project where the customer wants to use basic HAM and SAM. Also, regarding licenses, can I purchase just the licenses for HAM and SAM, or do I need to buy an ITSM license as well? Thank you very much!

[Ashok Sasidhara]

You would be already having the ITSM standard license as part of your base platform license and there is no need to buy the ITSM pro or ITSM enterprise for the purpose of HAM and SAM (unless you want to use any advanced capabilities which are part of ITSM pro or enterprise). So just the HAM and SAM licenses should be fine. 'Asset workspace' for HAM is available even if you don't have the HAM license. But the features available on the workspace will be limited compared to what you see when you have HAM license. Software asset workspace requires the SAM license.

[TuN]

Thank you very much!. Can you help me one more question. Do you know where to find license price of Servicenow? 

[Ashok Sasidhara]

You need to get in touch with the ServiceNow account executive for your organization for accurate information about the license pricing.