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Add injury details modal - modify fields

Hi Health and Safety gurus, I need to remove the Severity and Description fields from the Add injury details modal associated with the 'What was the injury' section/body picker. (or at a minimum make the fields not mandatory)  I am under the impressi...

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dansieders by Tera Expert
  • 358 Views
  • 1 replies
  • 0 helpfuls

H&S Risk Assessment Schedules

Hello, we are currently implementing Health and Safety (Incident, Risk and Case management)  and the customer has a request for scheduled risk assessments. It is mentioned in the H&S implementation courses to be possible, however documentation does n...

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AntoniyaK by Tera Contributor
  • 296 Views
  • 2 replies
  • 0 helpfuls

Job Safety Analysis workflow

Hello! I am going through the Yokohama H&S Risk Management process workshop presentation and I have a question re. Job Safety workflow. The document is talking about JSA workflow incl. reviewing and approving the JSA, also leaving comments in additio...

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antoniyakra by Kilo Contributor
  • 205 Views
  • 1 replies
  • 0 helpfuls

Resolved! Health and Safety investigations

Greetings everyone!According to ServiceNow documentation (process workshop presentation) for Health and Safety Incident mgmt., while working on a H&S incident, the agent can create additional records, incl. investigations. I cannot find this option o...

AntoniyaK by Tera Contributor
  • 241 Views
  • 2 replies
  • 0 helpfuls

Resolved! Heath and Safety

Hi,Good AfterNoon,I am unable to locate Health and Safety Workspace in my PDI. Also, I am not able to find the particular plugin for that I have Installed all the related to plugin to Health and Safety.https://www.servicenow.com/docs/bundle/xanadu-em...

Prataps135 by Mega Sage
  • 341 Views
  • 1 replies
  • 0 helpfuls

To-dos configuration on custom table

There is a table named Destination Medicine, where some task records are created after certain conditions on the form are met. I want to send these tasks as ToDos to the portal so that end users can review the details on the task table. How can I add...

sakshi1707 by Tera Contributor
  • 901 Views
  • 1 replies
  • 0 helpfuls

workspace >> related list >> removefilter

On the workspace related list, an additional filter(highlited in green ) is applied to all related lists, we would like to remove this additional filter from one of the related listsany help appreciated    

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gtk by Mega Sage
  • 465 Views
  • 4 replies
  • 0 helpfuls

How to Edit Default Filter on Related List Records

In the Health and Safety Workspace on any Related List for a Health & Safety Incident record, when you click on the funnel/filter icon it shows the Health & Safety Task number but also shows "Active = true":  Even though you can click the "x" on the ...

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BrownBear by Tera Contributor
  • 716 Views
  • 8 replies
  • 0 helpfuls
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