What's New for HR Service Delivery in the Quebec Release Over the last year, our customers have demonstrated their resilence by working through many unprecedented challenges: managing entirely new way...
The HR Service Delivery integration with Microsoft Teams is available as an application on the ServiceNow Store to allow customers to reach employees “where they are”— which is oftentimes within their...
What is Predictive Intelligence? ServiceNow Predictive Intelligence is a platform capability that enables customers to use machine learning, which is a subset of artificial intelligence (AI) that can ...
Many ServiceNow customers have been using HR Service Delivery to solve for their sensitive Employee Relations matters for years. As organizations have matured their programs and practices in this doma...
[UPDATE July 23:] We’ve migrated and enhanced the Return to Workplace workflows and content to a new app available on the ServiceNow Store: Enterprise Employee Experience Pack. The return to workplace...
Campaigns are a feature of our Employee Service Center that allow you to deliver proactive, targeted messages to your employees. Similar to campaigns we’d see in our personal lives, ServiceNow campaig...
What is the maximum number of documents you can retain against a single employee profile? You can retain as many documents as necessary against an employee profile with Employee Document Management. R...
Kicking off your Employee Document Management (EDM) deployment? It doesn’t have to be a complex or daunting project! This guide is aimed at helping our customers understand where to start and how to a...
Alert: New Employee Experience Packs are now available on SHARE Reduce the time, effort and cost of your implementation using our new Employee Experience Packs. Employee Experience Packs are pre-built...
Recognize this (note specific scripts and scopes may vary)? Unfortunately we have all seen them and they can be quite annoying but they are very easy to fix! Here is a little background on why these e...
Reduce the time, effort and cost of your implementation using our 2 new Employee Experience Packs. Employee Experience Packs are pre-built best practices that come with pre-configured content to accel...
HR criteria defines the audience for HR content, services, or cases. You can make information available to or create an HR case for specific groups, individuals, or to all employees using HR criteria....
It’s often said that the best communication isn’t just a one-way push of information from an organization to employees. Employee Forums, a feature of the Employee Service Center, provides a place for ...
During their journey with your company, employees will probably make requests of your HR department. With HR Service Delivery on the Now Platform, you can automate fulfillment of these requests so tha...
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Orchestrating Work, Not Just Answering Questions
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Zurich Release Deep Dive Blog – HRSD
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The Case Assignment Continuum: A Framework and Mat...
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Now You Know: Employee Workflows Newsletter (Augus...
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Agentic AI Capabilities for HR
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When to use Document Management (Document Services...
