What's New in HR Service Delivery | San Diego

Modern, digital employee experiences are crucial to enabling your flexible workforce from anywhere. As working models change and workplaces adapt, businesses must boost productivity and organizational...

What's New in HR Service Delivery | November 2021

This blog highlights the November 2021 releases for HR Service Delivery on the ServiceNow® Store. Store innovations enable ServiceNow to deliver and update apps rapidly between major family releases. ...

Empower Employees with Granular Delegation

Empower Employees with Granular Delegation What is Granular Delegation? New delegation capabilities that allow customers to control precisely which users can delegate tasks & approvals, which types of...

Universal Request – What’s New in Rome?

In our previous blog we discussed how Universal Request (UR) drives a more unified service experience, eliminates service delivery dead ends, and enables better cross-departmental collaboration. Conti...

Document generation made simple using Document blocks

Document blocks Employee onboarding can get complex. With the multi-departmental processes come several documents that get generated, some of which need to be signed by the employee and/or their manag...

HR Tech 2021 Conference Highlights

Last week, ServiceNow attended HR Tech 2021 in Las Vegas! After an eventful three days on-site, we’re excited to share how ServiceNow continues to the lead the charge in delivering best in class emplo...

Employee Relations in Rome

The Employee Relations product was released in Paris to help organizations manage their most sensitive cases. The purpose-built Employee Relations plugin provides agents with the ability to work on se...

Now Mobile for New Hire Onboarding

Introduction In the Rome release, we delivered the ability for new hires to complete onboarding activities via the Now Mobile app. This eliminates the need to for the separate Mobile Onboarding app. T...

Journey Accelerator for Rome

If you’ve read the What’s New in Rome for HR Service Delivery blog, you’ve probably heard of Journey Accelerator (part of Employee Journey Management). If you’re looking for more information, you’ve c...

ServiceNow + SumTotal Boosts Productivity with Learning in the Flow of Work

The need for continuous learning in the workplace is more critical than ever, with 14% of the global workforce requiring new skills over the next decade. But ask learning and development leaders why s...

What Else is New for HR Service Delivery in the Rome Release?

You’ve probably read about the major Rome release features in the What’s New in Rome for HR Service Delivery blog and the Rome release notes. Hopefully you’re also registered for the What’s New for Em...

Jumpstart Your Digital Transformation with Employee Experience Packs

Jumpstart Your Digital Transformation with Employee Experience Packs Accelerate your digital transformation with ServiceNow Employee Experience Packs. With over 25+ packs available on the ServiceNow S...

What's New in HR Service Delivery | Rome

With the Now Platform® Rome release, ServiceNow addresses the challenges and opportunities of the hybrid work era, helping organizations evolve business models, reduce employee burnout, and scale inno...

Using Universal Request to drive a more unified service delivery experience

Introduction Service delivery is transforming from siloed, department-specific models to more connected, enterprise-wide models. This is driven under the context that employees shouldn’t have to think...