Knowledge 2022 - Las Vegas and Sydney Recap

Knowledge 2022 - Las Vegas and Sydney Recap Blog A few weeks ago, we kicked off Knowledge in New York City, NY and The Hague, Netherlands. On May 25-26th, we continued the energy with two more events ...

The ins and outs of streamlining onboarding

Onboarding new employees often involves a lot of complexity and moving parts. One key success marker is to ensure that new hires have an intuitive and impactful onboarding process, which can also help...

Now on Now: Automating the employee offboarding experience

In the latest #NowOnNow blog, read how ServiceNow turned the offboarding process from a patchwork of manual processes across multiple teams into an automated workflow that delivers a delightful experi...

Knowledge 2022 - New York and The Hague Recap

Knowledge 2022 - New York City and The Hague Recap Blog Last week we finally returned to our long awaited, in-person Knowledge events after two years! Staying true to our hybrid environment, ServiceNo...

Listening Posts ‘Voluntary Feedback’

The most recent version of Listening Posts (v4) includes Listening Posts ‘Voluntary Feedback’, enabling 'always on’ listening for organizations. With this feature, employees can give feedback, ideas, ...

How to add a Listening post to the Lifecycle Event

Listening Post •Create a learning experience for your employees empowering them with the right learning at the right time of need. •Assign Listening tasks from a lifecycle event •Deliver courses accor...

How to add a Learning post to the Lifecycle Event

Add a Learning post to the Lifecycle Event Create a learning experience for your employees empowering them with the right learning at the right time of need. Assign learning tasks from a lifecycle eve...

How to add existing Activities to Activity Containers in Lifecycle event

Use of Activity Container: •Create an activity container –To order activities, in parallel or sequence, as well as configure multiple activity containers within an activity set. –Manage the dependenci...

Listening and Learning in Journey Accelerator

Listening and Learning in Journey Accelerator In San Diego, we’ve embedded Listening and Learning Posts into Journey Accelerator so that you can surface learning in the flow of an action plan and gain...

What's New in May 2022 Store Release

This blog highlights the May 2022 release for HR Service Delivery on the ServiceNow® Store. Store innovations enable ServiceNow to deliver and update apps rapidly between major family releases. More i...

Deepening the Lifecycle Event Toolbox: Personalize your employee’s journeys with greater flexibility in San Diego

Lifecycle Events (aka Enterprise Onboarding and Transitions) is a way to stitch together multiple transactions (services, cases, tasks) across milestones to achieve a specific outcome, such as onboard...

E-signature integration with ServiceNow Document Template and Adobe Sign/DocuSign

E-signature integration with ServiceNow Document Template and Adobe Sign/DocuSign Agreements and transactions that were once signed on paper and delivered physically are now being replaced with fully ...

How to trigger a Lifecycle event

Triggering a lifecycle event in ServiceNow can be done either automatically or manually. This blog post will lay out the steps for both. A lifecycle event needs to be associated to an HR service. You ...

Employee Relations: Enabling employees to report issues anonymously via the Anonymous Report Center (ARC)

Providing a safe working environment and making sure employee concerns are heard is key to maintaining employee engagement at high levels. Enabling employees to reach out and raise concerns, without b...