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Krista Forget
ServiceNow Employee

Learn how to tailor the Manager Hub experience for your organization with easy, out-of-box configuration frameworks. In this post we will configure configurations for the tabs in Manager Hub.

 

Tabs in Manager Hub

 

Manager Hub comes with three tabs set up out of the box: Overview, Your team, and Manager library. Each tab links to a service portal page and some settings for the tab can be modified. You can also create custom tabs within Manager Hub, which can be linked to service portal page.

 

 

KristaForget_3-1664946744426.png

 

Here are the steps to create a new custom tab.

 

Create a new page

  1. Login with the user who has "admin" role.
  2. Navigate to the pages under service portal and create a new page in Manager Hub scope as shown in the below screenshot.

KristaForget_5-1664946972157.png

 

Create a new menu item

Navigate to sp_rectangle_menu_item table and create a new record as shown in the below screenshot.

Picture1.png

Here is the brief description of what every field does in the above screenshot of the sp_rectangle_menu table.

  • Label: This is the name which will appear on the tab. Example, here we are creating Manager Library page, the label is filled as “Manager Library,” which will appear on the tab.
  • Order: This is to provide the order in which the tabs would appear. A record having the highest value, is the tab that will appear last. Here it is Order 400 since we want it to appear last.
  • Page: Here we provide the page which it will navigate to when the user clicks on the tab. For example, if the users selects this as Your Team page , the tab will navigate to Your Teams page. In the example screenshot above, we have added the page ID as sn_mh_manager_library as we want to navigate to this page after the user clicks on the tab.
  • Parent Menu Item: select Manager Hub by clicking into the lookup icon.
  • Active: There is also an option to show or hide any particular tab by simply making its active field true or false for any particular tab record.

The last step is to embed your manager-hub-tabs-widget-container widget into the newly created page for the tabs to appear when the user navigates to that page.

After setting this up, this is how the newly configured tab will look

Picture2.png

 

Find other configuration tips for Manager Hub in the following blog posts:

 

Looking for general information about Manager Hub?

Check out these additional resources:

 

4 Comments
Alexander17
Tera Guru

Hi, it looks like there is some screenshots missing around menu items and menu creation.

LaShonda Hart
ServiceNow Employee

Hi @Alexander17 - thank you for letting us know about the missing screenshots. We have updated the article with missing screenshots around the menu items and menu creation.

Alex Edmiston1
Giga Guru

Are there any plans to make Manager Hub available if you don't use Employee Center Pro or HRSD? We're using the standard Employee Center and would like to implement this but currently aren't able to. 

AdekoyejoO
Tera Contributor

Please who has a video link to step-by-step video on Managers Hub Configuration