addOption choice is not translating on Portal

[Rekha Tiwari]

Hi All,

I am adding option in one of the variable based on the logged in user country using addOption in Catalog client script:

Script is like:

if ((answer == 'JP') && (concent == 'I Consent')) {
//alert('4');
g_form.addOption("please_select_from_the_following", getMessage("Mental Disability"), getMessage("Mental Disability"));
g_form.addOption("please_select_from_the_following", getMessage("Non-Severe Intellectual Disability"), getMessage("Non-Severe Intellectual Disability"));
g_form.addOption("please_select_from_the_following", getMessage("Non-Severe Physical Disability"), getMessage("Non-Severe Physical Disability"));
g_form.addOption("please_select_from_the_following", getMessage("Severe Intellectual Disability"), getMessage("Severe Intellectual Disability"));
g_form.addOption("please_select_from_the_following", getMessage("Severe Physical Disability"), getMessage("Severe Physical Disability"));
}

and Translating these choices in sys_ui_message table:

But the changes are not reflecting on Portal while working fine on backend. Any suggestions please?

[Mark Roethof]

Hi there,

Have you added the messages to the Message field in the Catalog Client Script?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Rekha Tiwari]

Hi @Mark Rodgers ,

No, I did not add there,

do I need to add all addOption text  with comma separation in English Language?

[Mark Roethof · Accepted solution]

Yes indeed you need to add all of them to the Message field, comma seperated.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Mark Roethof]

Also see:
- 2019-11-19 Catalog Client Script Messages (Internationalization/Multi-Language)

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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