Bulk hr case generation

kali
Tera Contributor

Hi All,

I am using bulk hr case module in ServiceNow . I want opened for dynamically based on subject person , Is it possible to achieve this in user segment group.

1 REPLY 1

abirakundu23
Mega Sage

Hi @kali ,
To achieve this requirement instead of using Segment Group you have to create BR or Script include.
In Order to dynamically set the "Opened for" field based on the subject person in HR cases, use Business Rules or Script Includes:
You can Create Business Rule on the HR case table (sn_hr_core_case) that triggers on insert or update.
& check the subject person (subject_person field) and dynamically set the "Opened for" field.