Bulk hr case generation
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-16-2024 09:22 AM
Hi All,
I am using bulk hr case module in ServiceNow . I want opened for dynamically based on subject person , Is it possible to achieve this in user segment group.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-19-2024 10:35 AM
Hi @kali ,
To achieve this requirement instead of using Segment Group you have to create BR or Script include.
In Order to dynamically set the "Opened for" field based on the subject person in HR cases, use Business Rules or Script Includes:
You can Create Business Rule on the HR case table (sn_hr_core_case) that triggers on insert or update.
& check the subject person (subject_person field) and dynamically set the "Opened for" field.