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Document Preview in HR Task

Hi I want to preview and generate document using Ui Action "Document Preview". For same HR Service I need to have different Document Template depending on some fields in HR Case (ex Company) At moment, I can refer to a unique PDF template. It's possi...

giuseppem by Kilo Sage
  • 1194 Views
  • 2 replies
  • 2 helpfuls

Resolved! HR Case closed complete but still active

Hi, We got this HR module in Istanbul (had it in Helsinki) and now we are looking to implement it. I've tested all HR catalog items and everything works fine except onboarding and offboarding requests. When all tasks are closed, HR case changes to "C...

questsal78 by Giga Expert
  • 1507 Views
  • 2 replies
  • 0 helpfuls

PDF Field Mapping Advanced Scripting

Hello,  How can we use the advanced scripting within the PDF Template Field Mapping?  For example, I have a field on a form called Account Number that I need to map to a field in a custom table.  The custom table name is Federal Onboarding Questionna...

melina1 by Giga Contributor
  • 3379 Views
  • 3 replies
  • 4 helpfuls

Import photos using Workday Integration

***The instructions below are for the global plugin version of HR Service Management and Workday integration. As I migrate and test with the Scoped App versions, I will provide any necessary updates.***After running across the thread Import user phot...

Prerequisite for CIS-HR certification

Greetings, I am planning to give for exam for CIS-HR certification. As per the syllabus "Candidate must complete CSA Admin and Implementation certifications". Can anyone confirm if the Implementation certification is mandatory for CIS-HR certificatio...

Shambo by Kilo Expert
  • 1877 Views
  • 6 replies
  • 4 helpfuls

Resolved! Widget Error in hrportal

When try to open HRPortal page return error as in attach,  This error happen after some customization in HRJ Dashboard,  I have just added and then removed some widgets "HRJ Dashboard Case List",  Who can help me? Regards.  

giuseppem by Kilo Sage
  • 1432 Views
  • 2 replies
  • 2 helpfuls

Resolved! Is there a way to set the record producer 'redirect to' field to default to blank, rather than the generated task record or catalog homepage?

Currently the redirect to field only has: Generated Task record: Redirects to the task record created using the record producer.Catalog Homepage: Redirects to the service catalog where the order for the record producer is placed. I am trying to add a...

How to conditionally route activities within an HR service

I'm trying to create an activity in a lifecycle event that will let HR Approve a document or make edits to the document and upload a new version of the document.  Then the employee will be able to sign the document/or at least be able to upload a sig...

zachp1 by Kilo Contributor
  • 1375 Views
  • 6 replies
  • 1 helpfuls

Comments on Knowledge Articles

We have the comments section available for users to comment on a Knowledge Article.   We have found that users are not using this section properly.   Comments are visible to all users, but we don't want to display all prior comments, as some comments...

jrusso by Tera Expert
  • 3894 Views
  • 6 replies
  • 0 helpfuls

HR Case Query Business Rule based on child HR Task

I have a security requirement to restrict HR Cases according to a number of criteria such as roles and assignment groups. One of the other requirements involves allowing HR Case querying when the case has one or more task and the assignment group of ...