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01-21-2025 07:39 AM
Hi team,
I'm curious I'm sure this was already asked in some manner - as an HR agent/fulfiller, after I had put in work notes or comments in the HR Case, there are instances where I need to make an edit (as opposed to adding a net new work notes). However currently there is no edit function.
Has anyone done this? thanks!
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01-23-2025 02:05 AM
Hi,
No, you cannot edit the work notes or additional comments once they are posted.
This is out-of-the-box.
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01-23-2025 02:05 AM
Hi,
No, you cannot edit the work notes or additional comments once they are posted.
This is out-of-the-box.
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01-23-2025 11:29 AM
Thanks! I was pretty sure this was already asked but thought to raise anyways!