Employee Relations Application Setup - ER Admin role
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12-19-2023 05:30 PM
Hi,
I am learning how to setup and how to use the Employee Relations application in my PDI with referencing Docs article.
In my understanding, ER cases include very sensitive data and they are strictly restricted to be accessed.
I have confirmed that ER agent can access ER cases but HR agent without ER case reader role cannot access them. I think this behavior is good but it is not good that HR Admin users can access ER case which I confirmed in my PDI.
Do I need to remove ER Admin role from HR Admin role like when I remove HR admin role from Admin roke? Is there any instruction to do so?
Best Regards,
Kohei
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Case and Knowledge Management
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12-20-2023 04:44 PM
Thank you for your kindness.
HR ops team needs to see all HR cases as well. So, user_admin role and HR core basic role would be needed and I have to check COE security configuration as well. Is my understanding correct?

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12-21-2023 04:38 AM
That is correct. 😊