Example - HR Service Catalog Intake Form

[ColleenE]

Greetings all - 

Some time ago someone shared with me a case intake requirements gathering document to be used when capturing any and all requirements with the business and COEs.  It was an excel / worksheet with multiple tabs that included details such as: 

• Short description 
• Long description 
• Field Types / names 
• Drop downs 
• Visibility 
• Assignment Groups
• COE details 

I understood this to be an asset that SN provided but cannot find it anywhere.  

Anyone?  

Thanks much - 

Colleen 

[YaswanthKurre · Accepted solution]

Hi @ColleenE ,

Please have a look at this : https://learning.servicenow.com/nowcreate/en/pages/assets?id=nc_asset&nc_ai_search=true&asset_id=f2d...

Please mark this as helpful and correct if this answers your question.

Thanks,

yaswanth

[ColleenE]

Thanks Yaswanthkurre - 

This is it.  I really appreciate your quick response.  

Colleen