Generating approvals for HR Services

[jadtheparker]

Hello All , 

I am just getting started learning HR Service delivery and have a basic question. I know that workflows shouldn't be used when setting up an HR service (Jakarta) and i've been trying to set up service activities as an alternative and haven't had much success.  The first activity that I need is to generate an approval. However I am not sure how this is set up through the form...I thought it should have been pretty basic. As seen in the screenshot the approvers field is blank, so how would one select who needs to approve the request? Also if one wanted to generate notifications if for instance the approval is approved  what would be the best approach this in the context of HR. Hope this was clear...

Thanks!

[VaranAwesomenow]

Dear jadtheparker,

 The steps involved are as follows

1. Create a HR Service.

2. Identify the fulfillment type for the HR Service ( in this case it would be Service Activity)

3. Identify the record producer on the HR Service ( this will be used to request this service from HR Service portal , basically the entry point for this service)

4. Define the Service activities 

     a. Service activity #1 - Type approval, There are 3 activity types ( Approval, Child HR Service, Task) in order to have approval step select Approval

     b.  Service activity #2 - activity type = task ( this is to test the flow on how task gets created once the request is approved)

I made a video (link below) on how to do this so that it explains better.

https://youtu.be/vJei94mplxM

[VaranAwesomenow]

please let me know if this answers your query or if you have further queries