Limit submission of intake form after a certain time
Hi,Is it possible to limit the submission of an intake form after it's been the first 10 days or 15 days of the month? If yes how it can be done?Thanks in advance!!
Forum Posts
Create playbook for HR case for the agent and the employee (portal/workspace)
Hello,I would like to know if it is possible to create playbooks for standard HR service requests.The employee must enter their HR case in a playbook on the portal.And the agent must continue in the workspace, still in the playbook.I thought about Li...
Document Template - Hide Generate Button
I have a use case for HTML Template where a customer would like to hide the generate button until the Document Tasks are completed and shows up only after the Document has been signed. Does anyone have any ideas?
Assignment Group not showing in HR triage dashboard in HR agent workspace
Not able to see any HR assignment group or any group when selecting 'Assignment group' in vertical lane field. Please see the screenshot and give me a resolution.
Translated choices not visible on Portal
Hi All, I had a record producer named (EX) - Leave Management & Test user (knows both English & French)Scenario 1 - Step 1 - User (English language) login into portal and opens the record producer Leave Management.Step 2 - Form has two fields ...
HR Sentiment Analysis and Gen AI capabilities
Hi Community,Wondering if anyone has looked into the Gen AI capabilities specifically around HR and what resources you've found and can share, please.Whilst I've managed to review quite a lot of info including leveraging the learning Portal as a good...
Why does g_aw.openRecord not work?
All I want to do is open a new tab for a new Case record. When I click the button nothing happens and nothing shows up in the error log:
Copy work notes from interaction to associated HR Case
When creating a new HR case on an interaction, I'm trying to get the work notes from the interaction to copy over to the new HR Case that's associated. I'm trying to create a business rule but not having luck. Can anyone help?
HRSD Lifecycles
Hi All, I am looking for other companies who have experience working with HRSD lifecycles and would be willing to share experiences. We have recently launched a global HRSD implementation and particularly for onboarding, crossboarding and offboarding...
Resolved! The choice values appear in blue when they are updated through the flow
I have a string field called Sub Group in the HR Profile table, and a choice field named Sub Group in the LE Case table. In the Choice List Specification, I set the choice table to HR Profile and the choice field to Sub Group. I then created a flow w...
Set due date last day of the month
Hi Team,I am working on an HR task in which I have to set the due date as the "last day of the new hire month" which should depend on the subject person's time zone. Suppose I have my hire date of this month(January) so in the task due date should be...
Record Producer reaching multiple scopes?
I am working on a Record Producer in the Human Resources: Core scope. The flow that I am creating creates a parent HR Case. After approvals, the HR Case creates a HR Task that NEEDS to be a RITM/SCTASK in the global scope for a particular assignment ...
Survey HR Results table missing value in database view table
Hello team,We have encountered an issue where we have a report which is having a database view table where users are unable to see report columns such as "Actual Value," "Country," etc.However, they can view those values in normal tables but not in t...
Resolved! How to trigger second activity set based on the advance condition and audience
Hello All, I want to trigger the current activity set based on audience criteria if the previous activity set was not triggered due to its task conditions.I have set the trigger type to ‘Advanced’ with conditions based on the previous activity set an...
Collect Employee Input HR Task type not working / showing blank in the portal
I have created a HR Task Template of type "Collect Employee Input"And I have selected the employee formI have created a simple Employee form, with just one question and also no mappings However when the HR Task is triggered with this template, the us...
