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Resolved! HRSD Employee Relations COE Security

What we're trying to accomplish: We created a custom HR Service called Probationary Period in the Employee Relations Case COE. We'd like to give an HR group access to Probationary Period cases and no other cases in the COE. Approach 1: COE Security C...

RAAS Report Servicenow WORKDAY

Hello Team,I have a WD Connection setup in the system and it works as expected like pulling data and all.Now the customers have added a RAAS report in their Workday.I tried to Raas report access detail.sn_workday_hr_spke_raas_report_access_details Th...

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Ashutosh4 by • Tera Expert
  • 1311 Views
  • 5 replies
  • 0 helpfuls

UI Action 'Transfer Case'

Need to call UI Action 'Transfer Case' from Script include or fix script to bulk transfer HR cases.

sanketmalpu by • Tera Contributor
  • 868 Views
  • 2 replies
  • 0 helpfuls

Resolved! Accessing "Document Templates" in HR Agent Workspace

Hi Team,I have created a "Document Template" task with the type set as PDF, which includes two levels of participants: "subject_person" and "opened_for."When an HR LE case is created, a corresponding child case is also generated. According to the par...

Community Alums by Community Alums •  
  • 4884 Views
  • 10 replies
  • 4 helpfuls

granular delegation

Hi friends, In granular delegation, supposing I need to build a delegate user criteria which should satisfy the two below given conditions for HR tasksDelegator's manager = Delegate's managerDelegator's Org level=Delegate's Org level (Org level is a ...

Resolved! HR profile option is not showing up

Hi Team, I installed the HRSD licensing plugin and then looked up for HR Profile option. But it doesn't showup. Any suggestions to get the HR profile option visible? Regards,Arun Kumar Mahesh

Resolved! Granular delegation

Hi friends, Can anyone help me understand how exactly the delegate user criteria in a Delegation rule works ? When we specify a Delegate criteria in a delegation rule, I don't find a place where it shows only those users satisfying the criteria who w...

muktha1 by • Tera Guru
  • 1391 Views
  • 6 replies
  • 0 helpfuls

Subject Person Mapping Issue in Child HR Case

Hi Team,I have a requirement where a Parent HR Case is created when the Last Day of Work changes on the sys_user record. Based on an RITM variable update (field_1 = Yes), two HR Tasks (type: Submit Catalog Item) are created via Flow:Task 1 assigned t...

harver31 by • Tera Contributor
  • 449 Views
  • 1 replies
  • 0 helpfuls