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Resolved! Landing paging HR workspace

Hi Team,I need to change the default filter conditions when i click All HR cases, SLA at risk in Landing page. I am aware that we can change that via UI builder but wanted to know if we have any configurations to change it without touching UI builder...

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preethigovi by Tera Contributor
  • 3032 Views
  • 11 replies
  • 3 helpfuls

Workday HR Spoke - Custom Objects

We are in the process of implementing the Workday HR Spoke plugin and I came across the "Custom Objects" module within the application menu. It seems like we could use this to include additional fields under a parent object, though I'm not finding an...

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HRSD ESC Pro homepage question

What is designed to display in My Tasks/HR Tasks and My Requests/HR Requests? When I click into them, they appear to display the same items, respectively. Is this also the case for non-HR users, or is the experience different? I’ve included a screens...

alimahmood by Tera Contributor
  • 376 Views
  • 1 replies
  • 1 helpfuls

Bulk Upload deprecation in Employee Document Management

Hello there, in August we got a notification that this function is slated for end of support by Brazil, with no replacement for the functionality. I have been through deprecation of in-platform functionality but in my experience it was generally repl...

Kristin J by Mega Sage
  • 1492 Views
  • 2 replies
  • 2 helpfuls

Cancellation click states changes to cancelled

 When a Cancellation button is created in Workspace for cases in the Ready, Work in Progress, or Closed Complete states, clicking the Cancellation button should display a popup asking the user to enter a cancellation reason.If the user clicks Cancel ...

NunnaB by Tera Contributor
  • 1292 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to set a visa service with >200 fields to be filled in HRSD?

Hi Community,I have a requirement of a new HR service to set up. It is about the visa application. According to the process owner, there are more than 200 fields to be filled by the applicant.However, I am now sure if there is any OOTB function I can...

major li by Tera Guru
  • 1837 Views
  • 3 replies
  • 0 helpfuls

Workday Spoke

When trying to setup Workday spoke using Oauth, after doing the registry, there is a step for Get Oauth token.This opens up a workday UI screen instead of using the token to connect.My understanding is this username/pw screen should not pop up becaus...

Casey4 by Tera Contributor
  • 615 Views
  • 2 replies
  • 0 helpfuls

Looking for new opportunities

Hi all, I am looking for new opportunities,can anyone let me know if there is any open positions 

ThumuV by Kilo Contributor
  • 289 Views
  • 1 replies
  • 0 helpfuls

Unable to Update Variable in HR Agent Workspace

I am currently working on updating a variable within the HR Agent Workspace, but I am facing some challenges.I initially attempted to modify the variable using field-level configuration. however, the changes were not reflected in the workspace. To tr...

HR Agent workspace doubt

We are working on the HR Agent Workspace Triage Dashboard.We created a custom UI Builder page and updated the Record List configuration to include additional/custom fields. However, the changes are not reflecting in the Triage Dashboard, specifically...

HR Case life cycle

Hi Team, Can you please help the ways to get the HR case life cycle which says how much time case spent in each state and what's the overall time taken to complete the case, I have used metric definition to get the time take in each state but it's no...