Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

HRSD forum
Descritption
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! HRSD

Question:When the IT System Administrator is unavailable, which role serves as the backup portal administrator?Options:A. LE Admin [sn_hr_le.admin]B. HR Admin [sn_hr_core.admin]C. Employee Center administrator [sn_hr_sp.esc_admin]D. Delegated Develop...

charannalle by • Tera Contributor
  • 888 Views
  • 2 replies
  • 1 helpfuls

Resolved! Add a custom field to Todos HR Case Approval widget

I have a requirement to introduce a Second Approver field on the HR Case Approval widget that is then passed to the Approval record and updated. I have cloned the out of the box widget and made the following changes (see screenshot 1 where I have int...

Post Approval Message Slack Action

Hello Everyone - Anyone has used Post Approval Message Action for sending slack Approval on HR case. I created a simple flow but getting read access to sn_hr_core_case_workforce_admin not granted error. A

Screenshot 2026-08-06 at 2.14.47 PM.png Screenshot 2026-08-06 at 2.16.06 PM.png Screenshot 2026-08-06 at 2.16.30 PM.png
Simran321 by • Tera Expert
  • 682 Views
  • 1 replies
  • 0 helpfuls

Single HR Case form with multiple coe

Hi all,Is there a way to create a single inquiry form (HR case) that includes multiple lists of topics associated with different HR services? What I'm trying to achieve is that once a user selects one of the topics, the case is routed directly into t...

TomohiroT by • Tera Contributor
  • 508 Views
  • 2 replies
  • 0 helpfuls

Knowledge Center - knowledge base cannot be found

Hello, We're setting up Knowledge Center for our new HRSD project and we have created couple of Knowledge Bases. However, when opening the KB from within the Knowledge Center, we get "The page you are looking for could not be found" error and in addi...

Dawid2 by • Giga Guru
  • 1630 Views
  • 9 replies
  • 0 helpfuls

How to add Sub tittle for Quick link heading

Hi Team  My client is asking to add sub tittle for heading   How to add sub title down to that Heading in quick link  I.e  Request employee realtion support tage line - click to open the e...................................  How to to this can any on...

nameisnani_0-1785479419779.png
nameisnani by • Giga Sage
  • 764 Views
  • 1 replies
  • 0 helpfuls

HR ticket page - Initials/Avatar

Hi everyone! I'm having a problem with the ticket page. When the record is an RITM, the users' avatars/initials appear, but when it’s an HR Case, they don’t  

ThiagoPereiraRJ_0-1785511771506.png ThiagoPereiraRJ_1-1785511923574.png

HRSD Module - Manage HR Skills Related Query

Hi ServiceNow Community, Currently, I’m doing lab activities for the HRSD Module Fundamentals. Can anyone help me with the following? Issue: Why is the HR Admin user not listed with the Relocation Specialist skill, even though we assigned the skill t...

Saurav_Kumar by • Tera Contributor
  • 2218 Views
  • 4 replies
  • 2 helpfuls

How to add tag line in quick link

Hi Team   How to add tagline down to that Heading in quick link  I.e  Request employee realtion support tage line - click to open the e...................................  How to to this can any one please help me here with the steps .

nameisnani_0-1785472036124.png
nameisnani by • Giga Sage
  • 800 Views
  • 2 replies
  • 0 helpfuls