Ability to view TGI on details tab near subject person, please let me know how to configure this
Ability to view TGI on details tab near subject person, please let me know how to configure this
Forum Posts
Employee Center: My Requests: Approve Request: Display some fields of the HR Case
Hello Community, I need to add some fields from the HR Case in the Approve Request, ideally in the Details tab. How can I achieve this ? Thanks for your help.Regards,psypniew
Database view table Column modification on List layout.
Hello Community, I have to modify the list layout (Column modification) on ER Dashboard list view for 'Database view table' Report on configurable workspace.Where should i found that configurations? Could you please let me know.Thanks in Adavance!,.....
alumini center portal showing empty page
Hi Team,after installing alumini service center plugin and im trying to open alumini portal in below screen shot its showing empty page .my team meber tried to open with instance url/asc portal short cut its opened after same mebert tried to open us...
Journey configuration - Whats the best way to trigger a Journey
Hi Experts, I'm working on Employee Journey Management Implementation.And I like to understand what are the ways a journey can be triggered?In all the demo videos, I saw manager manually triggering a Journey from the employee centre. However, we are...
Timer on Interaction - HRSD
Hi Community, Can we have something on active interactions to track the idle time on UI or maybe some alerts (beep sound) or pop-up on current screen to show idle timeout ? This should be for both agent and user. Thanks.
Topic page (Microsites) - Tabs shift/moves on old microsites.
Hi, We are working with microsites and noticed that when you have to many tabs there are some issues on the older microsites. Clicking on a tab, the other tabs shift/move, which impacts the user experience. Since some of our microsites are quite lar...
Flow Designer Issue – DocuSign Task State Not Reflecting Latest Update in Lookup Step
In our flow(screenshot attached below), we are handling a DocuSign task as part of an Employee Relations (ER) case process. Here's the intended flow:1. Step 19(screenshot attached below): Lookup the state of the DocuSign task.2. Step 20: If the st...
Grnaular delegation delegated tasks are not visible to delegated user
Hi, I have configured the granular delegation as per the document ,created Delegation rule.Issue is that delegator is unable to view the delegated task under MY Tasks this is for sn_hr_core_task table.in the read/write acl the role is mentioned as sn...
Copy Record producer variable in HR case form
I have created a record producer with three variables, and now I want to copy the same variables into the native UI. I tried using the variable editor, but it’s not working. Please let me know if there is any way to achieve this functionality.
ODATA INTEGRATION WITH SUCCESSFACTORS
Hi, I am doing a odata based integration between successfactors and servicenow. This is a custom integration to fetch workers accounts. Is anyone having any idea how to setup odata based integration. Note: We are not using ootb compound employee API...
nowassist - VA - HOW we can get the variable from one topic to another (sub topic except those)
If we need to transfer from one TOPIC - variable values to another topic and assigned that value to there . E.g if we have TOPIC A - take user input varInput.TopicAvariable = "Select value by user "; Now in TOPIC B I need to get that variable data ...
Resolved! VA now ASSISt - LIVE AGENT not transfer for Chat
Hi , I am getting an issue when try to transfer to live agent I tried almost all community suggestions and configured but won't work.awa_queue, chat setup , make part of that group in Awa queue, everything much more , which I can't recall it but it w...
manual creation of document task(sn_doc_task)
i have a requirement to create manual document task present document task are generating automatically with the document templates the hr Servies has automatically initiate document task.
Remove child of child topics in the taxonomy menu (esc main menu) to show just Line2 topics not more
Hello,Need to Remove child of child topics in the taxonomy menu (esc main menu) to show just Line2 topics not more. this means that when click on HR menu item - will see the categories under and not the sub categories.how can it be done? (see the att...
