HR Case Management - HR Case Category, Taxonomy, HR CoE, HR Services, is there any relation?

[ASHU_1]

1. Is there any relation between Category (HR Catalog) and Taxonomy and HR Services (HR COE)? Are they mapped anywhere? Can they be mapped anywhere?

2. Category (HR Catalog) vs Topic Category is same or different?

3. If we are using the Case Management Module for few years and then decide to reimagine our Taxonomy and Category, should we deactivate all old topics category/detail/services and create all new or should we rename, remove, add? If we rename, would it have impact on the old cases created, reporting, etc?

[David Aldridge]

Categories relate to your Catalog (i.e. employee facing). Topic Categories (and Topic Detail) relate to your HR Services. These are connected at the Record Producer attached to the Service. The logic is that these are independent, so your business structure can be independent of your employee (client facing) structure (Taxonomy).