HR Create New Case Creation - How to edit Cases for Opened for related lists ?
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‎02-19-2019 10:23 AM
In Human Resources app Click on Create New case link in the Left Nav. Create New case form will be displayed Select the Employee and Go to the Related lists at the bottom of the form " Cases for Opened for" tab will be displayed under Related Case information. I would like to configure the fields in this related list.
Question: How can we edit the list layout to add or remove fields in "" Cases for Opened for" tab?
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HR Service Delivery
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‎02-19-2019 12:00 PM
You have to right click on the header(near number in your screenshot) and you find an option to edit list layout.
Is this your question?
Please mark my response as correct and helpful if it helped solved your question.
-Thanks

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‎02-19-2019 04:18 PM
Hi Lakshmi,
This is based on the default view (layout) of the HR Case form itself. I have modified this before myself to add/remove fields specific to a use case.
You should be able to modify the default view and see the results in that UI.
Regards,
Mike
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‎11-02-2024 10:06 PM - edited ‎11-02-2024 10:08 PM
Hi Michael,
This doesn't work for me.
Steps i have taken:
1. Go to sn_hr_core_case form, then go to related list section and select "case opened for user" related list and then click column option(3 vertical dots besides any column, will be only visible when hover over it).
2. Go to configure-> list layout -> and then removed the short description field and click on save.
It only removes the column from related list of hr case form level not from the case creation page.
Please do let me know if i am doing something wrong or missing something out.
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‎02-20-2019 11:21 AM
- I have created a new view called Default and it worked fine.