HR Profile - is it must to have users in hr profile in order to use hr service now scoped environment?

[thenn]

Hi - We are looking at the hr case creation process and we see it automatically creates the hr profile entries for opened for and subject person fields.

Is it mandatory to have those business rules? If so - is there any way we can hide the message saying HR Profile created? I looked at the hr_profile and hr_utils but there is no way i see that message is coming during the creation of hr profile.

What is your recommendation in syncing hr profile with your erp system?

[lydiabpenningto]

If a case is created for the person on the HR side, they need to have an HR Profile.   The message is activated by this client script, you could review and inactivate if you feel it is better to turn off the notifications for your business.

Client Script: Info Message for Opened For HR profile

[thenn]

Thanks Lydia. It(inactivating the client script) only works for the HR generic case. For other COE case types, it still shows the message..

Any idea how to make the same for other case types?

[lydiabpenningto · Accepted solution]

Thanks for the screenshot, these messages are in the ajax script.   You could comment out the messages if you want to turn them off in the COE modules.  

hr_caseAjax

// the gs.addInfoMessage you no longer want to display.  

[thenn]

Hi Lydia

This worked.

Thanks

Thenn