The CreatorCon Call for Content is officially open! Get started here.

HRSD forum
Descritption
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Meta tag is not working

I added the meta tag "Direct Deposit" to the catalog item "Payroll".But when I search that meta tag on employee center portal the catalog item is not displayed in search result.

Configuring conditional script in service now trigger

I need to trigger an email notification based on a few conditions being met.I have used the ServiceNow Workflow Studio to implement the trigger, and now I need to add some advanced conditions so that the trigger runs only when those conditions are sa...

SiluniP by Tera Contributor
  • 849 Views
  • 5 replies
  • 0 helpfuls

Keywords not bringing the correct topic

Hi, I have created a new designer topic where I have added a few keywords. While I am typing with few of the keywords in the PAT it is returning back a different designer topic instead of the topic I created. Could anyone please help me with the work...

Resolved! Guidance on Setting Up a PDI with Employee Journeys

Hello everyone,I am currently working on my Personal Development Instance (PDI) and would like to effectively set up Employee Journeys. I have already downloaded and activated the following plugins:HR Scoped App: CoreEmployee CenterJourney Accelerato...

alikirmizi by Tera Contributor
  • 130 Views
  • 1 replies
  • 0 helpfuls

HRSD Case Creation: Can we use a Record Producer?

Hello When an agent attempts to create an HR case, they have to select the COE as well as the HR Service.  We have several COEs in play in our HRSD configuration, each with several HR Service options.  However, one of these service options requires s...

tahnalos by Kilo Sage
  • 190 Views
  • 2 replies
  • 0 helpfuls

Resolved! Need to close all task

Can anyone please help me on the below query.When all task are closed in a HR case, The case should closed automatically.

nikhitha24 by Tera Guru
  • 973 Views
  • 9 replies
  • 1 helpfuls

How to solve this HRSD Task

3. HR Service Delivery (HRSD)A. Requirements & Process Definitionï‚· Map end-to-end employee lifecycle: recruitment, onboarding, transfers, offboardingï‚· Define HR case types, approval chains, and SLAsï‚· Identify compliance requirements (Joint Commis...

HR Triaging Dashboard

While setting up the HR Triaging Dashboard, we are not able to show names for the lanes on the top as headers. How do we enable the names to show up?And is the concept for an admin to configure it and share that or each person is supposed to configur...