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Resolved! Case type Human Resources Catalog

Hello.I'm trying to add a new Catalog Item - but one COE is missing for me.I Renamed:HR Benefits Case (sn_hr_core_case_benefits)In to:HSW (sn_hr_core_case_benefits)Where to refresh Case Type?BRWD 

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Don Dom by Tera Contributor
  • 304 Views
  • 4 replies
  • 1 helpfuls

Is it possible to parse a Manual Signature from PDF file

Hello everyone, When the HR task is generated, an unsigned PDF is currently attached by default. The fulfiller is expected to download this PDF, obtain the necessary signature, and then upload the signed PDF back to the HR task while removing the ori...

N_Snow by Tera Expert
  • 242 Views
  • 3 replies
  • 0 helpfuls

MVRS

Hello, is there a way that I can do MVRS dynamically to change depending on the topic selected in a select box in a record producer

Set Onboarding ramp up trigger

Hi,I'm trying to test out the new 'Generate onboarding ramp-up plan agentic workflow' in HRSD. I'm currently trying to follow the product documentation: https://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/human-reso...

Theo Lund by Tera Contributor
  • 624 Views
  • 1 replies
  • 0 helpfuls

HRSD multi-language translation

Hi Friends,Looking for some help on HRSD Application for Language Translation.Need high level of steps or pre requisite to perform multi-language for HRSD Application.How static content of employee center portal translation will happen.How dynamic co...

basantsoni by Kilo Guru
  • 228 Views
  • 1 replies
  • 0 helpfuls

I am getting the following error

Did you create the HHD Application Development epic?Did you assign all HHD Stories to the Application Development theme and HHD Application Development epic?Did you create the SNPI Stories Backlog?

tuhinghosal by Tera Contributor
  • 428 Views
  • 6 replies
  • 0 helpfuls

Copy Attachment action in flow designer is not working

I am working on a requirement of copying attachment from hr case to hr task. i have used the below steps but attachment doesn't get copies to hr task also flow doesn't trigger any error and gives all the correct output.Any idea what could be the caus...

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Anupriya23 by Tera Contributor
  • 1423 Views
  • 6 replies
  • 0 helpfuls

Third Party Background Check

According to Docs - third party background check is being deprecated and not supported after Brazil.  The documentation states you can request the plug in - but then the question is will that plug in be supported.  So the question really is - can you...

HuronNCWAB by Tera Contributor
  • 143 Views
  • 2 replies
  • 0 helpfuls