Hi Community, I am working on an HRSD Consultation HR Service requirement and need some guidance on the correct OOTB configuration/customization to address it. Requirement:Currently, when a Consultation HR case is created, the Opened for field is bei...
Hi All, I have a requirement on the HR Workforce Admin table. There is a form section/tab named "Out Counselling Details" (backend name: outcounseling_details). I need this section to be visible only for members of the following groups: - SYNE-Out-Co...
Hi Team - can anyone please help me on this task .where exactly i need to remove and what to to be added please provide me tables names Hi Community,I have an HRSD requirement to remove the existing A&P routing and security rules for employees wi...
Hi everyone, We have this business requirement:- Create classes and courses on SuccessFactors LMS via ServiceNow Record Producer- The SuccessFactors requires a CSV file that must be sent on their SFTP server I am looking for possible solutions on thi...
Hi everyone, I’m new to ServiceNow and trying to understand where HR Service Delivery actually fits within a company.Could someone explain in simple terms what HR Service Delivery is designed to help with and what problems it typically solves?I’d als...
Hi, Newbie here. I can see how to limit read/write access by group/role at the record level based on the COE. Is there a way to do it at the field level? Eg, only HR can read the Salary field We're hoping to avoid having to do it directly by ACLs...
I'm facing an issue with non-admin users who have the sn_hr_core.case_writer role.These users are trying to create HR Cases for inactive employees by searching using the employee ID. However, the inactive users are not appearing in the employee refer...
Hi Community,I have a requirement to provide a user-friendly UI for an Record Producer in Employee Center.I have created a custom page in Emplyoee Center with the desired design/UI for the Record Producer.When I open the custom page record and click ...
Hii Team we are facing an issue while case creation if we search user with emp ID in subject person , not showing anything Both active and Inactive should be show at case creation configuration also , emp ID search is added , but in subject per...
I'm facing an issue with non-admin users who have the sn_hr_core.case_writer role.These users are trying to create HR Cases for inactive employees by searching using the employee ID. However, the inactive users are not appearing in the employee refer...
Hi everyone! I am currently transitioning my career to HRIS, leveraging my previous experience with ServiceNow in HR roles. I have recently completed the Welcome to ServiceNow and HRSD Fundamentals courses. My question is: as professionals, what ce...
When creating a HR case for inactive user activity sets are not triggered though there is no condition specified in the activity set nor in the audience regarding active state of subject person.Where is this configured?as per our requirement we want ...
Hi Everyone, i want to change the placement or the order of two buttons "close complete" and close incomplete , i need close complete to come first and close incomplete to be shown once i click on the three points is there any way to make it?
We are going to start exposing Document Tasks on our Employee Center for employees to complete; i.e., just adding a signature. Is it possible to configure the information displayed for document tasks at all? Is it possibe to hide the option for 'I do...
Add link to email functionality adds a snippet of the article to the email, but redirects to KB view. Is there a work around to point the landing page to Esc self service view?I have tried making changes to Search Action Configuration "Add link in em...
