Hr Service field is not populating

[Andre Jones]

Hr Service field is not populating when created from Record Producer. 

This is what I have in the script 

current.hr_service = gs.getProperty("sn_hr_er_case._Leave_SysID"); 

Can someone direct me as to what I'm doing wrong?

[michaelj_sherid]

@Andre Jones are you using a template with the HR Service? I am under the assumption that you are calling to that record producer in the HR Service configuration as well. Lastly, do you have the script portion of the Record Producer compared to an OOtB Record Producer? You will see the script something like this. 

Regards,

Mike

[Andre Jones]

I tried this line of code but nothing.

[Andre Jones]

I just created a Record Producer. This is what I have for the OTB 

But for some reason I either get a blank HR service field or some other Record Producer that I did not create in it. 

[Jaspal Singh]

Hi Andre,

Is the hrUtils script include modified?

Also, can you try addiing below line of code the the Record Producer's (HR item) Script field

new sn_hr_core.hr_ServicesUtil(current, gs).createCaseFromProducer(producer, cat_item.sys_id);