HRSD - Append Short Description.

[SandeshD]

Currently , we have the "hr_CaseUtils" OOTB Script Include running which is setting the Short Description to "Suject Person name & Employee Id " we wish to append this script by adding the Company code to it.Kindly assist.

[Shubham_Jain]

@SandeshD 

Recommended Approach: Use a Custom Extension

1. Clone or Extend hr_CaseUtils

• Create a new Script Include, e.g., Custom_hr_CaseUtils.
• Extend hr_CaseUtils if it's designed for extension, or copy the relevant method (e.g., setShortDescription) and modify it.

2. Modify the Logic

Update the method to include the Company Code. Example: 

setShortDescription: function(caseGr) {
    var subjectPerson = caseGr.subject_person.getDisplayValue();
    var employeeId = caseGr.subject_person.employee_id;
    var companyCode = caseGr.subject_person.company.getDisplayValue(); // assuming 'company' is a reference field

    var shortDesc = subjectPerson + ' & ' + employeeId + ' & ' + companyCode;
    caseGr.short_description = shortDesc;
}

 Make sure company is a valid reference field on the sys_user or related table.

3. Update the Flow or Business Rule

• Wherever hr_CaseUtils.setShortDescription() is called, replace it with your custom version if needed.
• Or, override the method globally if your instance supports it.

Avoid Direct Modification of OOTB Script Includes

Modifying OOTB scripts directly can cause issues during upgrades. Always use extension or override patterns.