I have to do ServiceNow to Salesforce integration.

[niveditakumari]

Hi, 

I have to do ServiceNow to Salesforce integration for service request. When we create request, request item and task in ServiceNow instance it should also create request number, request item and task in Salesforce. 

Can anyone please help me step by step to achieve that. 

Regards, 

Nivedita 

[SP22]

@niveditakumari 

It cannot be possible to create request number, request item and task in Salesforce. Instead of these we can create case, equipment tracking in salesforce by mapping the fields in flow designer and salesforce.
you can achieve through salesforce spoke by installing integration hub plugin, but integration hub plugin is paid.

https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/integrationhub-stor...

Thanks
SP

[niveditakumari]

Hi @SP22, 

Can you please confirm any other integration that I can achieve from ServiceNow to Salesforce with using REST. 

Regards, 

Nivedita 

[SP22]

Hello @niveditakumari,

Please look into these youtube link.
https://www.youtube.com/watch?v=104wGbE_YVk

https://www.servicenow.com/community/developer-forum/how-to-integrate-servicenow-with-salesforce-fro...
Thanks
SP

[niveditakumari]

Hi @SP22, 

I have gone through you tube link and created rest message and after clicking on Get OAuth Token it is showing error 401 - Unauthorized. 

Can you please help me to correct that. 

Regards, 

Nivedita