I need to send 5 attachments to a user through servicenow so that users can be able to download

[TOKALAJ]

Hi,

I had a requirement to send 5 attachments to end user, but that must be attached automatically.

I tried the below ways:

1. By manually opening the HR task and added the attachments and assigned to the end user, end user is able to see them on the HR task and able to download. But my requirement is to add them automatically.

2. I tried by creating a HR template, added the documents to the template and associated the template to the HR task. But the end user is not able to view the attached documents on the HR template in portal.

So, I need help for this requirement. If anyone worked on the similar requirement Please let me know, that would be really helpful.

Thanks.

[Ankur Bawiskar]

@TOKALAJ 

what do you mean by automatically?

HR templates get automatically attached to target records based on some conditions

Those files/pdf should be visible by end users

If my response helped please mark it correct and close the thread so that it benefits future readers.

[TOKALAJ]

@Ankur Bawiskar 

We need the attachments to be visible to the end user on portal.

Automatically means- I need to send the attachments to so many users, so instead of opening a single task and adding I need to add them automatically