Implementing Virtual Agent on ESC portal on PDI

[Community Alums]

Hi All,

I want to learn about implementation of HR virtual agent on PDI, I searched for all documents and videos but, were not beneficial, Could you please help me with proper steps to learn HR Virtual agent from scratch. 

Thanks!!

[johndoh]

For my team I required the following:

Virtual Agent Fundamentals - Now Learning (servicenow.com)
Virtual Agent Implementation (Tokyo) - Now Learning (servicenow.com)

Virtual Agent Simulator (Tokyo) - Now Learning (servicenow.com)

Virtual Agent Topic Creation in 20 Minutes - ServiceNow Community

This are some others out there:

Virtual Agent Resource Overview - Now Learning (servicenow.com)

Scripting in Virtual Agent - Now Learning (servicenow.com)

Virtual Agent Integrations (Tokyo) - Now Learning (servicenow.com)

Create Virtual Agent Topic Blocks - Now Learning (servicenow.com)

ESC is just a front end, the rest of VA is all the same.