We have a case form that contains a related list that contains Participants list (ie Panel members and Participation Type). Is it possible to add one of the fields from the related list (in this case the Participant Contact) to the Case list layout s...
Hi Experts,i'm trying to get a heading component in the ui builder, to be bolded style once another field is returning true (condition) how i can achieve that via the ui builder heading component config?see the attached photo.thanks!
Hi experts,How can we enable catalog items in Virtual agent search I have added catalog items as search source in search profile for VA AI search application but no result TIA
Hello All, On HR Agent Workspace, there is an inbox page which doesnt work in our DEV but works correctly in TEST, it shows empty page.I have verified in the page settings, the component that is being used is the same in both instances. Also Service...
HI Team, I have a variable on catalog item , closed .When that closed is set to true... workflow should wait till end of the day and it should trigger a task at 1 am.That is if closed is set to true nnow , workflow should wait till tomorrow 1 am.I cr...
Is it possible to use HR Criteria to hide some HR Services in the backend when creating a ticket/case? I saw some recommendations to use a query BR but I'm still wondering if it's possible to utilize HR Criteria to hide specific HR services.
Hi all I have a Module that displays the list of Group Records (sys_user_group) if the logged in User is a Manager or secondary manager of the group.Now the ask is to display an info message if no records are displayed in the list view.How can i do ...
Hi,I need to schedule a report on quarter basis. I set the run as monthly and in the conditional i used the below script but it was triggering every month. I see it report schedule for next month in schedule which it should not. Can anyone help how t...
Hi all, I need to select data between specific dates from my native reporting as well as dashboards I have built?
Hi All,Please explain to me how this keyword in javascript is working. I went through the documentation still it is confusing . Thanks in advance
Hi All,Is there a way to measure the time it takes for approver to complete approval on a HR Case?
Hi Guys, Is the HRSD module is easy job or it is difficult when compared to ITSM job?Tell me why it is easy or why it is difficult.
When we transfer an HR case, the requestor is getting a notification. Is there a way to turn that off? Its confusing for the requestor and they don't need to know that the case has transferred to a new COE.
On HR case form when the state is selected as Pending.... A Dialog pop up appears with Reason and worknotes to fill. The choices were added in sys_choice table and they are appearing for admin users. For non-admin users Choices were NOT coming up. I ...
I have looked through the documentation and cannot find any place that mentions the creation of HR Service Options. To add some context - there are the "options" you can add to an HR Service that will automate things on the HR Case like adding a mana...
