Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Auto populate

BhaskarPinninti
Kilo Contributor

Guys can anyone fulfill my requirement!!!

I have 2 fields, caller and Email, "Both are Reference fields only from sys_user table"...Whenever I change the caller, I want to populate his email

3 REPLIES 3

James Chun
Kilo Patron

Hi @BhaskarPinninti,

 

Where do you want this functionality? On a form, catalog item, or something else?

On incident form only...

You could just dot-walk and add the caller_id.email field on the Incident form.

JamesChun_0-1713150756500.png

JamesChun_1-1713150786976.png

 

 

Cheers