Copy short description and description from an incident while creating a problem manually from INC

[subrahmanyamt]

 we want the mandatory fields "Problem Statement & Problem Description" should be filled-up when creating Problem manually from an Incident If those two fields blank, Problem should NOT be saved.

[Mohith Devatte]

Hello @subrahmanyamt ,

if you are making a field mandatory the system will automatically throw an error while saving the form .

The screenshot which you gave was from the problem table or you tried to create a new problem from the incident form related list ?

[subrahmanyamt]

Hi Mohit,

I just wanted the short description and description are to be copied from the incident to the problem record which was created manually from the incident itself.

please provide your inputs ad help me to copy both the fields to problem statement and description.

[Mohith Devatte]

@subrahmanyamt try using before insert business rule on problem table with this script 

current.problem_Statement_backend_name = current.parent.short_description;

current.problem_description_backend_name = current.parent.description;

Hope this helps 

Mark the answer correct if this helps you 

Thanks