Approvals are mostly part of change management and service requests.
For example, a normal change is in authorize state waiting for the CAB group approval.
You can create these approvals in workflows by using the "approval user" or "approval group" activities.
The names are a little misleading since you can actually use group names to request approvals on both.
The word group on the "approval group" activity means that it will create an approval group record (extends the task table) for all the individual approvals (sysapproval_approver table).
Below I am showing a normal change in authorize state where you can see the workflow created an approval from the Hardware group that David Loo approved, making all the other one "no longer required". I can tell the workflow used an "approval group" activity since I see GAPRV0000107. When David Loo approved his individual record, in reality he approved GAPRV0000107, which is like the parent of all the other individual approvals. When GAPRV0000107 was approved all the other individual approvals turned "no longer required". The change is still waiting a response from someone in the CAB approval group.
Approvals are mostly part of change management and service requests.
For example, a normal change is in authorize state waiting for the CAB group approval.
You can create these approvals in workflows by using the "approval user" or "approval group" activities.
The names are a little misleading since you can actually use group names to request approvals on both.
The word group on the "approval group" activity means that it will create an approval group record (extends the task table) for all the individual approvals (sysapproval_approver table).
Below I am showing a normal change in authorize state where you can see the workflow created an approval from the Hardware group that David Loo approved, making all the other one "no longer required". I can tell the workflow used an "approval group" activity since I see GAPRV0000107. When David Loo approved his individual record, in reality he approved GAPRV0000107, which is like the parent of all the other individual approvals. When GAPRV0000107 was approved all the other individual approvals turned "no longer required". The change is still waiting a response from someone in the CAB approval group.
