How to send attachments from one instance another instance through Rest API?
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12-27-2022 10:31 AM
We have created an incident from one instance to another instance using Rest API. We need to copy attachments from one instance to another instance using rest API.
Could you please provide the possible ways?
2 REPLIES 2
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12-27-2022 10:49 AM
Hi,
You can do send the attachment as per below code
var gr = new GlideRecord('sys_attachment');
gr.addQuery('table_sys_id', current.sys_id);
gr.addQuery('table_name', 'incident');
gr.query();
while (gr.next()) {
var StringUtil = new GlideStringUtil();
var sa = new GlideSysAttachment();
var binData = sa.getBytes(gr);
encData = StringUtil.base64Encode(binData);
name = gr.getValue('file_name');
totalsize = +gr.size_bytes; //this queries for the attachments for the current record
u_attachment.filename = name;
u_attachment.data = encData;
var totalsize_MB = totalsize / 1000000; //converts the total size to MB
if (totalsize_MB > 10) {
gs.log('Ignoring sending of attachment size exceeds 10MB.'); // error message
var str3 = "There is an attachment : "+ " "+ u_attachment.filename +" " + "of size more than 10 MB which is ignored";
r.setStringParameterNoEscape('comments', str3);
}
else
{
ar.push(u_attachment);
u_attachment = {};
}
}
To get the data from any other source
var attach = new GlideRecord('sys_attachment');
attach.addQuery('table_sys_id', gr.sys_id);
attach.addQuery('table_name', 'incident');
attach.addQuery('file_name', INCfilename1);
attach.query();
if (!attach.next()) {
var StringUtil1 = GlideStringUtil;
var value1 = StringUtil1.base64DecodeAsBytes(INCattachment1);
var attachment1 = new Attachment();
attachment1.write('incident', gr.sys_id, INCfilename1, INCcontenttype1, value1);
}
Thanks and Regards,
Saurabh Gupta
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12-27-2022 10:50 AM
You can also explore Attachment API
Thanks and Regards,
Saurabh Gupta