how to set approvers to no longer requested when parent ritm is cancelled

[raj765_32]

Hi can anyone please help me with code correction for written below:

requirement is that when the parent RITM is cancelled for the catalog item, the approvers need to be set to ' no longer requested' for the child RITM'S 

wriiten an after business rule and code is :

if (current.state == 'Canceled' && !current.parent.nil())

{

 var parentRITM = current.parent;

var grChildRITMs = new GlideRecord('sc_req_item');

grChildRITMs.addQuery('sgdc_ref', current.request);

 grChildRITMs.query();

while (grChildRITMs.next()) {  

if (grChildRITM.state ! = 4)

grChildRITM.state = 4;

ChildRITM.update();

}

var grApprovals = new GlideRecord('sysapproval_approver');

grApprovals.addQuery('document _id', grChildRITMs);

 grApprovals.addQuery('state', '!=', 'closed');

 grApprovals.query();

while (grApprovals.next()) {

 grApprovals.state = 'not_requested';

 grApprovals.update(); } }

[Rohit Singh]

Hi @raj765_32 ,

What's the issue you are facing here? 

Have you tried to debug your code if your BR is not executing as per the requirement?

Regards,

Rohit

[raj765_32]

hi rohit,

BR is working till approver but from approver it is not working need help with code corrections

[Nilesh Pol]

@raj765_32 

verify through what approval getting triggered whether is workflow or flow once verify use rolledback activity, Set Record action respectively.

[raj765_32]

hi @Nilesh Pol it is getting triggered with workflow only,