Last name serach in caller field

NeethuB
Tera Contributor

In servicenow in the incident form there is a assigned_to field but when we search caller we can only search by his first name like "amal murali" we can search him by amal then the amal first name people is showing but i want to serach by the last name too.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@NeethuB 

you can add this in dictionary attributes

ref_ac_columns=last_name,ref_auto_completer=AJAXTableCompleter,ref_ac_columns_search=true

Auto-complete for reference fields 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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10 REPLIES 10

This is the complete line I put in the attribute advanced view,  t includes that part:

ref_ac_columns=last_name,ref_auto_completer=AJAXTableCompleter,ref_ac_columns_search=true