Need to check user group "Role" in UI Policy

[subashds6515]

By using UI policy , i'm going to find  the user 'group role . if the group role  is itil_admin , will make the field editable for the particular user.

[subashds6515]

Hi Vipul Gupta,

I did exactly what you mentioned early, but it's not working for me.

[Vipul Gupta1]

probably because there is a UI policy that comes OOB which is contradicting to this.

[Slava Savitsky]

GlideSystem (gs) is a server-side API. You cannot use it in a UI Policy because UI Policy scripts are client-side. Use the client-side GlideUser API instead:

g_user.hasRole('admin')

[Vipul Gupta1]

its not working. changed the script to g_user.hasrole('itil_admin').

[subashds6515]

Hi Vipul Gupta,

I have sheared my UI policy code for reference; please look at it. This code is not working for me.

function onCondition() {
var isAdmin = g_user.hasRole('itil_admin' || 'admin');
if (isAdmin) {
g_form.setReadOnly('short_description', false); // Title
g_form.setReadOnly('caller_id', false); // Client Name
g_form.setReadOnly('contact_type', false); // Channel
g_form.setReadOnly('category', false); // Category
g_form.setReadOnly('subcategory', false); // Subcategory
g_form.setReadOnly('cmdb_ci', false); // Configuration Item
g_form.setReadOnly('u_support_team', false); // Support team
g_form.setReadOnly('assignment_group', false); // Assignment Group
g_form.setReadOnly('assigned_to', false); // Assigned to
g_form.setReadOnly('activity_due', false); // Activity due
g_form.setReadOnly('close_code', false); // Close Code
}
}