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11-13-2022 08:24 PM - edited 11-13-2022 08:25 PM
Hi guys,
I accidently created a parent-child relationship for an incident which should've been a independent incident.
How do i remove this dependency. I only want to keep the child incident and remove all parents.
Please help!
Solved! Go to Solution.
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11-13-2022 08:44 PM - edited 11-13-2022 08:45 PM
1. Open your child incident in list view.
2. Bring the parent field from gear icon on list if not already present so that you can edit it.
3. Double click on the parent field and set it to empty.
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11-13-2022 08:44 PM - edited 11-13-2022 08:45 PM
1. Open your child incident in list view.
2. Bring the parent field from gear icon on list if not already present so that you can edit it.
3. Double click on the parent field and set it to empty.
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11-13-2022 09:15 PM
Thank You!
