- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-01-2026 08:25 PM
Hello Community,
Can anyone let us know how the below highlighted related list filter works in SOW because some users it's showing for some users it's not showing any records. Any filter criteria configured for this?
Thanks,
Nagesh
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-01-2026 09:29 PM
Hello @nagaklv ,
The data is filtered using the following condition:
sys_created_on ON Last 7 days @javascript:gs.beginningOfLast7Days() @javascript:gs.endOfLast7Days()If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-01-2026 09:29 PM
Hello @nagaklv ,
The data is filtered using the following condition:
sys_created_on ON Last 7 days @javascript:gs.beginningOfLast7Days() @javascript:gs.endOfLast7Days()If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
any idea how to change this to show only the last 10 created tickets ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
The above condition is an encoded query which we add in the recent query client state parameter, so its not possible to add the count. you can only add the filter conditions that we can get from encoded query.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-01-2026 11:19 PM
check the point mentioned by @Huynh Loc
that should help you
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader