Form Design is not saving changes

chazchazam
Kilo Explorer

My Form design is not saving my changes. I can rearrange, add, and remove fields. When I hit save I get a pop up and progress bar. When the bar is completed it takes me back to the form designed will all my changes reverted.

I am on a Mac and tried it in Chrome, Safari, and Firefox.

I am using a dev instance of Fuji.

1 ACCEPTED SOLUTION

Hi Ben,



Dictionary override is what you are looking for. Please go through the below link for more info.


Dictionary Overrides - ServiceNow Wiki


View solution in original post

6 REPLIES 6

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Charlie,



Are you trying to add choices via form designer? You may find the below thread helpful.


Fuji Problem with Adding Choices from Form Designer


Pradeep,



Thank you for the link. It was helpful to get me through that question. Outside of the exercise though, when I used the configure choices and added what I thought would be appropriate for my application, it's defaulting to the numerical number 1instead of to one of the options I input (Pending, Completed, Rejected)



Any thoughts?


Hi Ben,



Can you please provide more details on whether the choice field is a custom or it is extended field from task table.


This has been extended from the task table.



Dev instance - Fuji Build (if that helps as well)