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‎01-06-2017 11:57 AM
I forgot the user name so I am unable to login into my personal developer instance. There is an option to change the password but no option to change the user name can anyone suggest me where i can find my user name of personal service now developer instance
Solved! Go to Solution.
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‎01-06-2017 12:59 PM
1. Log into developer.servicenow.com.
2. Click Manage Instance button to the right.
3. Under Remaining inactivity, there is an ACTION dropdown
4. Click Action and choose Reset admin Password
When you get signed on with admin account, you can find the user name you created. If you were just using admin, then you will solve that problem as well.
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‎01-06-2017 12:59 PM
1. Log into developer.servicenow.com.
2. Click Manage Instance button to the right.
3. Under Remaining inactivity, there is an ACTION dropdown
4. Click Action and choose Reset admin Password
When you get signed on with admin account, you can find the user name you created. If you were just using admin, then you will solve that problem as well.
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‎01-06-2017 01:09 PM
Hi Tim
Thanks for your answer. This is correct. I already follow these steps few minutes before and got the success.
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‎01-06-2017 01:19 PM
The default username is 'admin'. Was this changed?
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‎01-06-2017 01:22 PM
Hi Jarod,
The default username is still admin.
