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I forgot the user name so I am unable to login into my personal developer instance. There is an option to change the password but no option to change the user name can anyone suggest me where i can find my user name of personal sevice now developer

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gauravbhatia
Kilo Contributor

‎01-06-2017 11:57 AM

I forgot the user name so I am unable to login into my personal developer   instance. There is an option to change the password but no option to change the user name can anyone suggest me where i can find my user name of personal service now developer instance

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Tim Owen
Mega Expert

‎01-06-2017 12:59 PM

1. Log into developer.servicenow.com.


2. Click Manage Instance button to the right.


3. Under Remaining inactivity, there is an ACTION dropdown


4. Click Action and choose Reset admin Password



When you get signed on with admin account, you can find the user name you created. If you were just using admin, then you will solve that problem as well.


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gauravbhatia
Kilo Contributor
In response to jarodm

‎01-06-2017 01:25 PM

No, it is not changed. The user name was admin but I dont know why when I was try to login with admin and my password then why it was not logged in


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