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Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,221 REPLIES 1,221

aa17
Kilo Contributor

Hi,

My instance (dev56850)  is showing in offline status.

Can anybody look into this one 

With regards

Andrey Kuznetso
Giga Contributor

My instance dev59310 is offline and does not wake up. 

I see the message "The instance is offline. Please check again in a few minutes"

Could anyone help?  

Hi Andrey,

>Could anyone help?  

Sorry no. Nobody in the community forum can help. It's necessary to contact ServiceNow.

Since ServiceNow is no longer monitoring the forum, it's necessary to contact them via Feedback.

The Developer Program no longer monitors the community for Personal Developer Instance (PDI)-related issues. To get PDI support, open the Developer Site < https://developer.servicenow.com > and click the Give Feedback button.

Regards,

Kamini Kansal

https://community.servicenow.com/community?id=community_article&sys_id=ed6a8ede1bf3b4101e579979b04bc...

 

Brian191
Tera Contributor

Hi,

My instance (dev109321)  is showing in offline status.

Can anybody look into this one 

With regards

Hi Brian,

Community members do not have privilege to look into other user's instance.

Should contact ServiceNow by sending them a feedback as is written in the featured article of this forum. My instance went down last weekend so I sent ServiceNow a feedback and they were able to get it back up within 5 minutes. However, it seems there's more trouble today with all posts about not being able to login to instances so it may take more time.

The Developer Program no longer monitors the community for Personal Developer Instance (PDI)-related issues. To get PDI support, open the Developer Site < https://developer.servicenow.com > and click the Give Feedback button.

https://community.servicenow.com/community?id=community_article&sys_id=ed6a8ede1bf3b4101e579979b04bc...