Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,276 REPLIES 1,276

Michal Fish
Tera Contributor

Hello,

after the upgrade to San Diego, I have an issue with Polaris UI showing me Unknown user. I thought it was just pre-release issue, but it also appears in the final version.

Is it possible to have it fixed without release of the instance?

 

Thanks

Justin Altstadt
Tera Contributor

My instance will not wake up...... showing offline. 

bruceneiman
Tera Contributor

HI  - keep getting the same message: "The instance is offline. Please check again in a few minutes."  It has been all afternoon.  Can you please help?

Sorry. It's necessary to contact ServiceNow to get assistance on instances.

 

ServiceNow isn't monitoring this forum. It's necessary to contact them using Feedback.

The Developer Program no longer monitors the community for Personal Developer Instance (PDI)-related issues. To get PDI support, open the Developer Site < https://developer.servicenow.com > and click the Give Feedback button.

https://community.servicenow.com/community?id=community_article&sys_id=ed6a8ede1bf3b4101e579979b04bc...

aa17
Kilo Contributor

Hi,

My instance (dev56850)  is showing in offline status.

Can anybody look into this one 

With regards